Shipping Policy for You LOC'D Yet!?
‍Effective Date: 10-1-24

At You LOC'D Yet!?, we strive to provide you with high-quality products for your hair care and maintenance needs. This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased from our salon or website.

1. Order Processing
‍Orders are typically processed within 1-3 business days after payment is received.

Orders placed on weekends or holidays will be processed on the next business day.

You will receive an email confirmation once your order has been shipped, which will include a tracking number for your convenience.

2. Shipping Methods and Rates
‍We offer the following shipping options:
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• Standard Shipping: Estimated delivery time is 3-7 business days.
• Expedited Shipping: Estimated delivery time is 2-3 business days.

Shipping rates are calculated at checkout based on the weight of the order, shipping method selected, and delivery destination.

3. Delivery Time
‍Delivery times are estimates and may vary due to external factors such as weather conditions, postal delays, or holidays. We are not responsible for delays once the order has been shipped.

4. Shipping Areas
‍Currently, we only ship within the United States, with the exception of U.S. territories, Alaska, and Hawaii. Please note that we do not ship to P.O. Boxes or APO/FPO addresses.

5.Tracking Your Order
‍Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment directly through the carrier’s website.

6. Damaged or Lost Packages
‍If your package arrives damaged, please contact us within 48 hours of receiving the order to initiate a claim. Be sure to provide photos of the damaged packaging and items.

If your package is lost during shipping, please contact the carrier using your tracking number for assistance. If you need further help, feel free to reach out to us.

7. Incorrect or Missing Items
‍In the event that you receive an incorrect or incomplete order, please contact us within 7 days of receiving your package. We will arrange for the correct items to be sent to you, or we may offer a refund depending on the situation.

8. Returns and Exchanges
‍For details on returns and exchanges, please refer to our Return Policy Click To View. Products must be returned in their original, unused condition.

9. Contact Information
‍If you have any questions regarding our shipping policy, please feel free to contact us at:

‍You LOC'D Yet!?
Address: Duluth, Georgia
Email: letstalk@youlocdyet.com
Phone: (770) 852-0911